Returns Policy

Challenge Okinawa returns policy information

We hope you are very happy with your purchases from Challenge Okinawa but in case you have an issue please see the following returns policies.

Our basic principle is that if you are in any way unhappy with the item you purchased due to size, quality, damage to the item, etc then we offer to exchange, refund or give you a credit for the value of the item which can be used in future purchases.

How to request a return refund, exchange or credit

1. We use a company called Spreadshirt to print and deliver our merchandise outside Japan. They also handle all returns, exchanges, etc and have a very comprehensive and fair returns policy. Our Spreadshirt store address is http://challengeokinawa.spreadshirt.com/

If you bought an item from our Spreadshirt Challenge Okinawa online store and need to return it please click this link for instructions – SpreadShirt fair return policy

2. If you bought directly from us inside Japan and need to return or exchange your purchase then please email us at info@challengeokinawa.com . We will reply within 48 hours.